Returns and exchange details

Refund is always possible if we are contacted within 3 days of receiving. Please note that shipping costs will not be refunded and you will be responsible for the costs to send back. Please make sure you use a tracking service when sending any items back. Please ensure the item is sent back in the condition it was received, unused and complete with tags.

If you are returning your order from outside of Canada, you will be responsible for all duty or tax fess that occur. The fees will be subtracted from your refund.

Customized, sale items or personalized orders cannot be returned.

International shipments (orders placed outside of Canada and the US) will not have tracking unless requested and paid for. Please select the upgraded option if tracking is needed.