This is a listing to help those who need to get their order quickly - Canada XpressPost - 2 to 3 day delivery. This is in addition to the regular shipping costs. Please include your phone number for this option.
If you live in Canada, please use Option 1.
If you live in the US, please use Option 2.
If you live outside of Canada/US, please contact us for a quote.
Janie-Nicole Leather will not be held responsible for Canada Post delivery. We will get your parcel to the post office in time for the pickup, but after that, it is in their hands! :)
** Please note that all of our products are handcrafted and each one is individually made. It may vary slightly from the photos but we make it as closely as we can to the original. Artisan work is not mass produced and each piece of leather is unique.
Payments
We accept credit and debit cards, Etsy gift cards and other international payment methods where available and PayPal.
Shipping from Canada
All orders will be shipped with Canada Post and usually arrive with 10 days in North America. In order to keep the shipping costs down, we will send the order through regular post with a tracking number. International shipments (orders placed outside of Canada and the US) will not have tracking unless requested and paid for. Please select the upgraded option if tracking is needed. Regrettably, we cannot take responsibility for any lost or stolen parcels or for any duties or charges incurred by your country of residence.
Returns & Exchanges
I gladly accept returns and exchanges
Just contact me within: 3 days of delivery
Ship items back to me within: 7 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
- Items on sale
Returns and exchange details
Refund is always possible if we are contacted within 3 days of receiving. Please note that shipping costs will not be refunded and you will be responsible for the costs to send back. Please make sure you use a tracking service when sending any items back. Please ensure the item is sent back in the condition it was received, unused and complete with tags.
If you are returning your order from outside of Canada, you will be responsible for all duty or tax fess that occur. The fees will be subtracted from your refund.
Customized or personalized orders cannot be returned.
International shipments (orders placed outside of Canada and the US) will not have tracking unless requested and paid for. Please select the upgraded option if tracking is needed.
Reviews (1)
Average:
Dec 15, 2019
Teagan